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Contactless Model 1

Contactless Model 1 is the type of contactless card payment that you experience in a retail environment, like a shop.

The products you are buying are totalled up by the cashier, or a self-service machine, and you pay the total on the screen with your contactless payment card.

When paying in this way on a bus, or a tram, you simply ask the driver for the ticket you want and they will issue it to you. If you don’t know what the name of the ticket is, then just tell the driver where you want to go and they will work out the best ticket for your journey.

Contactless Model 1 is available as a way to pay for a ticket on many buses around the UK. But it also often possible to pay with an alternative type of contactless payment called Contactless Model 2.

Contactless Model 2 contactless payment method usually takes one of two approaches:

TOTO (Tap On, Tap Off) contactless allows you to simply “tap” your contactless payment card (or device) onto a reader at the start of your journey and “tap” again on a reader when you complete your journey, with the fare being calculated automatically in the background.

Tap & Cap contactless allows you to simply “tap” your contactless payment card (or device) onto a reader at the start of your journey. It does not require you to tap again to complete your journey.