Contactless Model 3

In Contactless Model 3, a contactless EMV card or device is associated with a pre-purchased ticket and used to travel. Travelling on a Contactless Model 3 scheme would require you to tap an associated contactless card on a card reader before travel so the bus operator can confirm the card gives you the authority to …

Tap & Cap contactless

Tap & Cap is one of several names given to the type of Contactless Model 2 payment method. It allows you to simply “tap” your contactless payment card (or device) onto a reader at the start of your journey. What you are charged for the journey is calculated later and then automatically from your account. …

Contactless Model 2

Contactless Model 2 is the type of contactless card payment that you experience when you travel on public transport in some large towns and cities. A good example of this in the UK is London. Some Contactless Model 2 schemes require you to tap on when you board and then tap off when you get …

Contactless Model 1

Contactless Model 1 is the type of contactless card payment that you experience in a retail environment, like a shop. The products you are buying are totalled up by the cashier, or a self-service machine, and you pay the total on the screen with your contactless payment card. When paying in this way on a …

CPT (Confederation of Passenger Transport)

The voice of the bus and coach sector, CPT brings together over 1,000 bus and coach operators across the UK, plus a wide range of suppliers to the bus and coach industries, including vehicle manufacturers, software providers and law firms.

Contracted Service

A journey that is operated according to a contract between two or more organisations, at least one of whom is a bus service provider. Most contracts of this nature provide financial benefit to the operator, usually from a council, and are legally required to be put out to tender among interested parties; payments vary in …

Commercial Service

A journey operated without financial assistance of any kind. Services of this kind are entirely dependent on its passengers to provide sufficient funds in the form of fares for it to sustain a profit. Some commercial services may be operated under contract to specific organisations with no financial benefit to speak of other than fare …


A small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a mechanism for websites to remember information (such as items in a shopping cart) or to record the user’s browsing activity.


Computer code is a set of rules or instructions that tells a computer what you want it to do. Coding, or programming, is a way of writing instructions for computers that bridges the gap between how humans can express themselves and how computers actually work.

Cloud computing

Where data is not stored locally on your own computer, but is spread out among a number of remote servers accessible through the Internet. Services like Google Docs and Gmail are examples of cloud computing—you are interacting with data on your home computer that is stored externally in “the cloud.”