Back Back
SIRI-SX (Situation Exchange)

SIRI-SX is a data format that allows the exchange of structured messages relating to public transport services and networks. It is commonly associated with disruption information and is used to communicate changes to customers.

SaaS (Software as a Service)

Software as a service (SaaS) is a software distribution model in which a cloud provider hosts applications and makes them available to end-users over the internet. This differs from more traditional models of accessing software, such as installing it onto a computer from a CD/DVD or download. The software is usually accessed via a web …

SCA (Strong Customer Authentication)

SCA is a requirement that electronic payments are performed with multi-factor authentication, to increase the security of electronic payments.

SEO (Search Engine Optimisation)

The process of optimising your website to get more organic or un-paid traffic from the search engine results page. As a term, SEO is almost now a generic way to talk about ‘making it appear in searches at the top’.  The challenge with this is that it’s a constant cat and mouse game as Google, …


A period of time (e.g. 14 days) in which an agreed-upon set of development tasks takes place. Sprints are short blocks of development time that allow new functionality and improvements to be in customers’ hands as quickly as possible.


Software is a program or set of instructions that tells a computer, phone or tablet what to do. Software includes individual applications (web browsers or word processors) as well as system software like operating systems (Microsoft Windows), drivers (software that allows operating systems to communicate with hardware like printers) and utilities (tools like anti-virus programs …


Sitemaps are outlines or maps of the pages that make up a website. They show the relationship between the pages and links, apps, videos, or other components, and can take the form of a document or its own page on the website.

SIRI-VM (Vehicle Monitoring)

Providing a map with live tracking of vehicles is possible thanks to the SIRI-VM feed. SIRI -VM can also include further information about upcoming stops, such as the vehicle’s ETA.

SIRI-SM (Stop Monitoring)

A feed for the estimated time of arrival of a vehicle to a particular stop. SIRI-SM can also include further information about vehicles such as the vehicle’s location.

Staging environment

A staging environment is a copy of your production environment (your current live website or app) on a private server. This is a safe place that will allow you to test any changes – major or minor – that you plan on implementing in a secure environment preventing any unexpected errors on your live website …