A tickets ‘entitlement’ defines when and how it can be used. Fixed date tickets can be used many times during a valid date range i.e a school term pass. Fixed date ticket entitlement will be a date range. Flexible tickets are valid for use over a set time period e.g a day ticket which can be used for 24 hours from it’s activation time. Flexible ticket entitlement will be a short period of time and how many times it can be used.